The Commonwealth of Virginia is sending out field investigators looking for violations related to dealers charging illegal reconditioning fees.
This serves as a reminder to all dealers to check their procedures for any add-on fees charged at the point of sale to make sure the dealership is complying with all laws and regulations. Dealers have the right to charge a processing fee and to use fair business judgment in setting the amount, as long as the amount is filed with the Virginia Motor Vehicle Dealer Board and is properly disclosed.
Charging other fees beyond the processing fee may be a violation of law. If dealers have questions on this subject, they should consult their legal counsel.Download Bulletin PDF