Revised procedures on walk-ins at Md. MVA now in place

Revised procedures on walk-ins at Md. MVA now in place

The Maryland Motor Vehicle Administration has revised some procedures on branch office walk-in. One change is with the resale title. A dealer may drop off the transaction for processing, but the resale title will be mailed to the dealer.

In general, transactions that can be processed on ERT, the Web or kiosk cannot be processed as walk-ins. An exception has been added: Duplicate titles may now be walked in, including title service pickup with special power of attorney and VR-003 pickup by dealers.

Express service can now be used for urgent customer needs with management approval, such as, military deployment, refinancing or shipment out of the country.