F&I Seminar and Certification: Now more than ever, dealer pros need to attend!
It certainly is not news that todays vehicle purchase process is complicated, due in no small part to the financed part of it. But with the step to left public administrators have taken from Obamas executive branch on down, consumer regulators at all levels and plaintiffs lawyers holding themselves out as consumer advocates are emboldened and back with a vengeance targeting retailers. As always, automobile dealers are on top of their hit list.
Just last week, for example, Obamas newly constituted Consumer Finance Protection Bureau (CFPB) told banks they regulate to scrutinize credit arranging their dealer clients perform for consumers because certain minorities may be victims of rate discrimination. On another front, plaintiffs lawyers, often with consumer regulator support, have been out and about to gin-up law suits against dealers for alleged failures to properly (operative word) disclose things to consumers like prior use in used car sales. And a longstanding favorite of consumer regulators and plaintiffs lawyers is the practice of spot deliveries in vehicle sales.
With all this afoot, dealers need to take care that their F&I professionals are fully up to speed on all that is required by consumer protection laws, which gives WANADAs Finance and Insurance Professionals Seminar added timeliness and importance. Put on for the past five years by JM&A, WANADAs F&I Seminar gives new and veteran F&I professionals what they need to know to keep themselves and their dealershipson the right side of the law. Everything from unfair and deceptive trade practices and Truth-in-Lending, on through Equal Credit Opportunity and rights to privacy are coveredall in one day!
To ensure that as many F&I pros as possible can sign up, WANADA has worked out two dates on which the F&I program will be offered: Thursday, April 25 and Friday, April 26. Same as always, a test will be administered at the end of each session so that those attending and fully participating can be certified with having mastered the subject matter.
Click here to gain additional program information and to sign up for one of the two available days later this month. Direct questions to Kristina Henry in the WANADA office (202) 237-7200 or kh@wanada.org. Seating is limited and available on a first come, first served basis.
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