DEALER ALERT! Prepare For 60 Minutes Negative Broadcast on F&I

Prepare For –60 Minutes” Negative Broadcast on F&I

NADA has learned that CBS plans to broadcast a “60 Minutes” report on car dealers, focusing on alleged discriminatory and deceptive F&I practices at some dealerships. Dealers will want to familiarize themselves with the talking points NADA prepared to help respond to media inquiries, which may ensue. A set from NADA is enclosed herewith. The talking points also were e-mailed and faxed to members, and are available on www.nada.org/talkingpoints.

Please advise WANADA immediately of any contact from Washington Area based media and make certain dealership staff understand that no one talks to media without dealer management approval.