DC DMV: ODIS Update

In an email communication this past Friday, DC DMV announced that that DeChelle Hampton has completed the transition into her new role as the program coordinator for their Online Dealer Interface System (ODIS), their proprietary electronic tag and titling application. Mrs. Hampton has been a valued member of the DC DMV Team for many years providing vital assistance and support to the Driver’s Services Administrator while overseeing and managing multiple high-demand programs for the agency.  In early 2022, Mrs. Hampton started her transition into the ODIS Program Coordinator role with a clear vision for ODIS, an established reputation for exemplary customer service, and an unwavering focus on process improvements.

DC DMV is also requesting that any time an ODIS related request, inquiry, or other communication is sent to a member of the ODIS Administration Team, all members of the ODIS Administration Team, and the ODIS Help Desk should be copied on the email.  Having all members of the ODIS Administrative Team and the ODIS Help Desk copied on all email communications will help ensure that your email is addressed, even if a member of that Team is out of the office.

The ODIS Administrative Team is comprised of the following individuals:

If you are not currently a registered user for ODIS and would like information on the registration process, please contact Joe Koch at jk@wanada.org.

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