Reminder from the campaign trail: Emails are forever
Dealer attorney Mike Charapp offers a timely reminder for dealers about the need for vigilance with business emails.
Emails, texts, tweets and other forms of communication that can be recovered are facts of life. The problem, as we have seen from the impact on the 2016 election, is that they can be hacked. They are recoverable. They can also be subpoenaed in legal actions. When they are on a business system, they are there until purged, and if the business gets notification of potential legal action or criminal investigation, they may not be purged.
Train your employees. Your email system and your social media pages are not for jokes, other humor or exaggerations that can be harmless in informal conversation. Your communications through your systems are for sober business purposes. That may take some of the fun out of it, but it also takes a lot of the danger out of it for your business.Download Bulletin PDF