Notice Regarding MVA Customer Connect Training Sessions

The Maryland Motor Vehicle Administration issued a notice late last week regarding two upcoming training sessions related to the state’s new Customer Connect system for vehicle service processing and business licenses.

According to the MDOT Bulletin, the state will be offering sessions on Tuesday, March 31 from 2 to 4 p.m., and also on Thursday, April 2 from 3 to 5 p.m. The free sessions can be viewed online, and will also be open to attendees in person at the MVA headquarters in Glen Burnie.

The Customer Connect system is designed as a modernized platform for the state’s customer-facing licensing and processing systems, and the initial rollout is set to begin on May 26. To register for one of the sessions, please click here. And please contact MDOT’s Katie Kuehn at if you have any questions about the upcoming sessions or the new online platform.

Download Bulletin PDF