Message from 2019 NADA Chairman Charlie Gilchrist

NADA Chairman Charlie Gilchrist, who began his term as 2019 NADA chairman at the 2019 NADA Show earlier this year, wrote recently about his vision for NADA. Here’s an excerpt:


“Dealers are getting hit from all sides, and NADA is the force that unites them against the obstacles they cannot overcome individually. Today, dealers face an evolving business model with intense pressure on dealership sales departments. At the same time, service departments—which are busier than ever—have the responsibility to get cars back on the road safely and efficiently. And whether it’s preserving affordability of new vehicles, battling against proposed industry tariffs, or getting skilled technicians through every dealership’s doors, dealers must tackle these issues as a team.