How to check a customer’s military status

Dealers should direct their F&I staff to use the Military Lending Act website to verify whether a potential customer is active duty military or related to an active duty military person. A finance professional can punch in the customer information, and the site will return an answer within 15 seconds.

 

The MLA provides safeguards to military members in matters including vehicle loans, and dealers must take care they are in compliance.

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